Shipping Policy

At TerraBound Outdoors, we know that when the trail calls, you want your gear ready to go. We are committed to getting your equipment delivered safely and efficiently so you can focus on your next adventure. Below are the details of our shipping services across the United Kingdom.

Free UK Shipping

To keep things simple for our community, we offer free standard shipping on all UK orders, with no minimum spend required. Whether you're grabbing a spare carabiner or a four-season tent, the delivery is on us.

Dispatch & Delivery Timelines

Our team works hard to get your gear out of the warehouse and into your hands as quickly as possible.

  • Order Processing Time: 1–3 business days.

  • Delivery Time: 3–6 business days following dispatch.

  • Total Estimated Delivery: 4–9 business days from the date of your order.

Order Cutoff: Orders placed before 10:00 PM GMT will begin processing the same business day. Orders placed after this time will enter the queue the following business day.

Tracking Your Gear

As soon as your order leaves our warehouse, you will receive a dispatch confirmation email containing your tracking number. This allows you to follow your parcel's journey from our door to yours.

Our Trusted Carriers

We partner with the UK’s leading couriers to ensure your gear is handled with care, regardless of size or weight. Depending on your location and the items ordered, we use:

  • Royal Mail (For smaller essentials)

  • DPD / DHL Parcel UK (For larger hardware and packs)

  • Evri

Shipping Destinations & Restrictions

  • Mainland UK & Islands: We ship across the United Kingdom, including the Highlands, Islands, and Northern Ireland (please allow additional transit time for remote areas).

  • International: At this time, TerraBound Outdoors ships exclusively within the UK. We do not currently offer international shipping.

Need Assistance?

If you have a question about a specific delivery or need advice on when your gear will arrive for an upcoming trip, our team is here to help.

Email: support@terraboundoutdoors.co.uk We aim to respond to all enquiries within 24 hours (Monday – Friday).