Shipping Policy
Last updated: September 28, 2026
At TERRABOUND Outdoor, we know that when the trail calls, you want your gear ready to go. We are committed to getting your equipment delivered safely and efficiently so you can focus on your next adventure. Below are the details of our shipping services for orders to Canada.
Canadian shipping rates
| Order total | Shipping |
|---|---|
| C$95 and over | Free |
| Under C$95 | C$6.95 |
Orders of C$95.00 and above qualify for free shipping. The threshold is based on your order total at checkout.
Processing & Delivery Timelines
Our team works hard to get your gear out of the warehouse and into your hands as quickly as possible.
Order Processing Time: 1–3 business days.
Delivery Time: 3–6 business days following shipment.
Total Estimated Delivery: 4–9 business days from the date of your order.
Order Cutoff: Orders placed before 10:00 PM GMT will begin processing the same business day. Orders placed after this time will enter the queue the following business day.
Deliveries to remote and northern areas may occasionally take a day or two longer.
Tracking Your Gear
As soon as your order ships, you will receive a shipping confirmation email containing your tracking number, so you can follow your package's journey to your door.
Our Trusted Carriers
Your order ships directly from our specialist manufacturers overseas and is delivered in Canada by Canada Post (Canada Post Tracked Shipping).
Shipping Destinations & Restrictions
Canada: We ship across Canada (please allow additional transit time for remote and northern areas).
United States, United Kingdom, Ireland, Europe & Australia: We also ship to customers in the United States, the United Kingdom, Ireland, the European Union and Australia. For full details on shipping times and rates in those markets, please visit terraboundoutdoor.com/en-us (US), terraboundoutdoor.com (UK), terraboundoutdoor.com/en-ie (Ireland), terraboundoutdoor.com/en-eu (Europe) or terraboundoutdoor.com/en-au (Australia).
International: At this time, we do not ship to countries outside Canada, the United States, the United Kingdom, Ireland, the European Union and Australia.
Need Assistance?
If you have a question about a specific delivery or need advice on when your gear will arrive for an upcoming trip, our team is here to help.
Email: info@terraboundoutdoor.com
Phone: +44 20 4577 0324
Hours: Monday – Saturday, 9:00 AM – 6:00 PM GMT
Business Details
Store: TERRABOUND Outdoor
Address: 61 Whitechapel High St, London E1 7PE
Phone: +44 20 45770324
E-mail: info@terraboundoutdoor.com
Business Registration: 98476890
Contact Form: Click Here
Opening Hours: Monday – Saturday: 9:00 AM – 6:00 PM GMT