Shipping Policy

Last updated: August 13, 2026

At TERRABOUND Outdoor, we know that when the trail calls, you want your gear ready to go. We are committed to getting your equipment delivered safely and efficiently so you can focus on your next adventure. Below are the details of our shipping services across Australia.

Australian delivery rates

Order total Delivery
A$100 and over Free
Under A$100 A$6.95

Orders of A$100.00 and above qualify for free delivery. The threshold is based on your order total at checkout.

Dispatch & Delivery Timelines

Our team works hard to get your gear out of the warehouse and into your hands as quickly as possible.

  • Order Processing Time: 1–3 business days.

  • Delivery Time: 3–6 business days following dispatch.

  • Total Estimated Delivery: 4–9 business days from the date of your order.

Order Cutoff: Orders placed before 10:00 PM GMT will begin processing the same business day. Orders placed after this time will enter the queue the following business day.

Please allow additional transit time for WA, NT, regional and remote areas.

Tracking Your Gear

As soon as your order leaves our warehouse, you will receive a dispatch confirmation email containing your tracking number. This allows you to follow your parcel's journey from our door to yours. Tracking can be quiet for a few days during the international leg before it updates again with the Australian carrier — that is normal.

Delivery in Australia

Your order ships from our specialist manufacturers overseas and is handed to Australia Post for final delivery to your door.

Shipping Destinations & Restrictions

  • Australia-wide: We ship across Australia, including regional and remote areas (please allow additional transit time).

  • United Kingdom & United States: We also ship to customers in the UK and the US. For full details on rates and times in those markets, visit terraboundoutdoor.com (UK) or terraboundoutdoor.com/en-us (US).

  • International: At this time, we do not ship to other countries outside Australia, the United Kingdom and the United States.

Need Assistance?

If you have a question about a specific delivery or need advice on when your gear will arrive for an upcoming trip, our team is here to help.

  • Email: info@terraboundoutdoor.com

  • Contact Form: Click here

  • Phone: +44 20 4577 0324 (UK number — international call from Australia)

  • Hours: Monday – Saturday, 9:00 AM – 6:00 PM GMT. Our team is based in Europe, so replies usually reach Australian customers overnight.

Business Details

TERRABOUND Outdoor
Address: 61 Whitechapel High St, London E1 7PE, United Kingdom
Phone: +44 20 45770324
E-mail: info@terraboundoutdoor.com
Business Registration: 98476890
Contact Form: Click Here
Opening Hours: Monday – Saturday: 9:00 AM – 6:00 PM GMT