Shipping Policy
Last updated: September 28, 2026
At TERRABOUND Outdoor, we know that when the trail calls, you want your gear ready to go. We are committed to getting your equipment delivered safely and efficiently so you can focus on your next adventure. Below are the details of our shipping services across the European Union.
Delivery rates for Europe
| Order total | Delivery |
|---|---|
| €60 and over | Free |
| Under €60 | €4.95 |
Orders of €60.00 and above qualify for free delivery. The threshold is based on your order total at checkout.
Dispatch & Delivery Timelines
Our team works hard to get your gear out of the warehouse and into your hands as quickly as possible.
Order Processing Time: 1–3 business days.
Delivery Time: 3–6 business days following dispatch.
Total Estimated Delivery: 4–9 business days from the date of your order.
Order Cutoff: Orders placed before 10:00 PM GMT will begin processing the same business day. Orders placed after this time will enter the queue the following business day.
Deliveries to islands and remote addresses may occasionally take a day or two longer.
Tracking Your Gear
As soon as your order leaves our warehouse, you will receive a dispatch confirmation email containing your tracking number. This allows you to follow your parcel's journey from our door to yours.
How We Ship
Your order ships directly from our specialist manufacturers overseas. Orders to the European Union are sent with Standard Tracked Shipping.
Shipping Destinations & Restrictions
European Union: We ship to customers in all European Union countries (please allow additional transit time for islands and remote areas).
Ireland, United Kingdom, United States, Canada & Australia: We also ship to customers in Ireland, the United Kingdom, the United States, Canada and Australia. For full details on shipping times and rates in those markets, please visit terraboundoutdoor.com/en-ie (Ireland), terraboundoutdoor.com (UK), terraboundoutdoor.com/en-us (US), terraboundoutdoor.com/en-ca (Canada) or terraboundoutdoor.com/en-au (Australia).
International: At this time, we do not ship to countries outside the European Union, the United Kingdom, the United States, Canada and Australia.
Need Assistance?
If you have a question about a specific delivery or need advice on when your gear will arrive for an upcoming trip, our team is here to help.
Email: info@terraboundoutdoor.com
Phone: +44 20 4577 0324
Hours: Monday – Saturday, 9:00 AM – 6:00 PM GMT
Business Details
Store: TERRABOUND Outdoor
Address: 61 Whitechapel High St, London E1 7PE
Phone: +44 20 45770324
E-mail: info@terraboundoutdoor.com
Business Registration: 98476890
Contact Form: Click Here
Opening Hours: Monday – Saturday: 9:00 AM – 6:00 PM GMT